Designated Account Management with Direct Executive Oversight
Electronic Claims Processing
Eligibility Processing
Online Eligibility Portal for multiple users
Custom Plan Design
Claims retention
Concurrent Drug Utilization Review (DUR)
Assigned Clinical Pharmacist
Grandfathering existing therapies
Modeling of potential plan changes
Pharmacist Consultation
Implementation Support for Merging Funds
Benefit, disease and therapeutic class education
Fast Prescription Delivery
Smartphone App for Ordering and Tracking
e-Prescribing as well as verbal, faxed and mailed prescriptions
Member Portal and Website
Targeted Communications
Implementation Package including two ID Cards
24/7/365 Live Customer Service
Quarterly Reports
Electronic Claims Detail Extract File (NCPDP)
24 Hour Pharmacy Help Desk
Provider Services Team